“Those who violate the rules need to be held to account”

“One quality underlying successful businesses is the bond of trust they have built with consumers, which they invite by displaying integrity. … Clear and fair rules of the road need to be in place for business, just as they are for traffic. And those who violate the rules need to be held to account.’’

-­­Times Union Editor Rex Smith in a March 13 column.

http://albany.bizjournals.com/albany/stories/2010/04/12/daily37.html